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Certified Skills
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The 5S
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The 7 Wastes
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The 6 Wastes of Administration
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DPMO (Defects per million opportunities)
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Sigma Levels
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Demming circle
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DMAIC Methodology (Introduction)
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The CTQ's
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The Heart of Six Sigma
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Sigma Levels
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ISACA Maturity Model
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Project Charter
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Gemba Walks
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SIPOC
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Process map
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Process Flow
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Transportation/Spaghetti Diagram
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DPMO
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Cycle Time
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Rolled Throughput Yield
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Histogram
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Distributions
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Checksheets
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Measurement System Analysis (MSA: Measurement System Analysis)
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Kappa Metric
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Ishikawa
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FMEA
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Hypothesis Testing
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Graphic Techniques
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Pareto Charts
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Scatter Plots
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Correlation
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Decision matrix
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5S
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Visual Control (Visual Administration)
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andon
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Cross Training Diagram
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Checklists
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Standard Operating Procedures (SOP)
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Poka Yoke
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Control Charts
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5S implementation
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ICOV
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Kaizen Events
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Financial Evaluation of Projects
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CSAT
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NPS
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CES
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FCR
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COPQ - Cost of Poor Quality
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VOC Capture
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Affinity Diagrams
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CTQ Tree
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Ishikawa
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Classification of CPR Ideas
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Classification of 6M Ideas
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Classification of 6P Ideas
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Prioritization Matrix
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FMEA
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Descriptive statistics
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Sampling
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Sample size
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Rational Subgroups
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Normality Test
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Lead Time
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Return Rate (RR)
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On Time Deliveries (OTD)
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A3 Report
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Hypothesis Testing
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Errors in Hypothesis Testing
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Statistical Power
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1 sample t tests
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2 sample t tests
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Tests 5 couplet
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1 sample variance tests
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Variance tests 2 samples
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Analysis of Variance (ANOVA)
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Introduction to Design of Experiments (DOE)
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Six Thinking Hats
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Continuous Flow (Piece by Piece)
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Work Line Balancing
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Standard Work
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Work in Process (WIP)
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Pull System
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Reliability
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FMEA application
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Multivote
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Force Field Analysis
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Decision matrix
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RACI
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Control Plan
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Documentation
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Cross Training
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Key Management Indicators (KPI’s)
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Gaussian Control Charts
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Binomial Control Charts
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Poisson Control Charts
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Statistical Validation of Improvement
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Financial Validation of the Improvement
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Theory of Constraints (TOC)
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BPMN - BPM Notation
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5 Porter Forces
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Portfolio Analysis
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Hoshin Kanri
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SWOT
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PEST
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Balanced Scorecards
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Benchmarking
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Quality Function Deployment (QFD: Quality Function Deployment)
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House of Quality (QFD)
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Cost benefit analysis
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Prioritization Matrix
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Pareto Priority Index (PPI)
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Kano Analysis
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Stakeholder Analysis
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Stakeholder Analysis Plan
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Failure Risk Analysis Matrix
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Responsibility Assignment Matrix (RACI)
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Financial Evaluation of Projects
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Net Present Value (NPV) / Net Present Value (NPV)
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Return on Investment (ROI)
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Investment Recovery Period (Payback)
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Internal Rate of Return (IRR)
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EBITDA
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CDAM
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Linearity of the Measurement System
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Measurement System Calibration
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Resolution/Discrimination of the Measurement System
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Measurement System Tolerance
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Likert scale
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Coefficient of variation
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Stem and Leaf Diagram
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Central Limit Theorem
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Non-Parametric Tests
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Mann-Whitney tests
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Mood's Median Tests
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Kruskal-Wallis tests
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Sign Test
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Levene's Test
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Exponential Distribution (Negative)
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Los-Normal Distribution
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Weibull Distribution
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Cauchy Distribution
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Logistics Distribution
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LaPlace Distribution
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Uniform Distribution
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Beta Distribution
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Gamma Distribution
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Triangular Distribution
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Poisson distribution
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Binomial Distribution
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Bernoulli Distribution
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Discrete Uniform Distribution
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Geometric Distribution
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Negative Binomial Distribution
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Value Stream Map
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Main Effects and Interaction
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Contour Planes
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Surface Graphs
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Cube Graphs
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Box-Cox transformation
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Cycle Time (C/T)
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Delivery Time (Lead Time)
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Process Cycle Efficiency (PCE)
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Overall Equipment Effectiveness (OEE)
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Demand Rate (Takt Time)
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Work in Process (WIP-Work in Process)
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TIP - Things in Process
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Workstation Turnover Time (WTT)
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Idle Time
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Wait Time
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Time After (Time Traps)
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Bottlenecks
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Quantity of Kanban Cards
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Discrete Capacity Analysis
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Capacity Indices: Cp, Cpk, Pp, Ppk
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Regressions
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Simple Linear Regression
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Multiple Linear Regression
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Cross Factors
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Nested Factors
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Fixed Factors
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Random Factors
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Multicollinearity
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Residual Analysis
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Variance Inflation Factor
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Chi squared
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Binary Logistic Regression
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Advanced Experiment Design
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Factorial Designs
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Plackett-Burman Designs
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Experiment Design Resolution
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Response Surface Design
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Robust Design
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Anti-solution
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Canalization
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Analogies
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IO Map (TOC)
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Brainwriting (Written Ideas)
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SMED (Reduction of Assembly Time)
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Cellular Manufacturing
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Kanban
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Autonomation (Jidoka)
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Production Leveling (Heijunka)
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Heijunka box
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TPM - Total Productive Maintenance
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Autonomous maintenance
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Preventive Maintenance
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MTBF: Mean Time Between Failures
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MTTF: Time to Fail
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MTTR: Mean Time to Repair
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Reliability
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Planned Maintenance Percentage (PMP)
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TPM House
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One Point Lesson (OPL)
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Team Losses
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Fault Tree Analysis (FTA)
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Security analysis
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Failure Probability
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Nominal Group Techniques
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Effort/Impact Matrix
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Pugh Matrix
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Comparison in Pairs (Pairwise Ranking)
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Statistical process control
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Special Causes of Variation
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Test Areas
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EWMA Charts (Time Weighted Control Charts)
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Design Thinking vs. DFSS
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Simulations
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Finite element analysis
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Monte Carlo
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Taguchi Designs
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Tolerance Analysis
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Taguchi's Loss Function
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Lean Philosophy
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Value creation
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Value Stream
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Process Cycle Efficiency (introduction)
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Waste
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Continuous Flow (introduction)
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Drag System (introduction)
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Continuous Improvement (Kaizen)
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Additional TPS Principles
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The TPS House (introduction)
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The 7 Wastes
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Introduction to 5S
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Operational Definition
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Project Charter
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Process Identification
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Observation Process
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SIPOC
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Process map
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Spaghetti Diagram or Transportation Map
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Exit Rate
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Exit Rate
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Cycle time
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Value Added Metrics (VA NVA)
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RTY Metric
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Process Flow
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Histograms
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Checklists
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Pareto Charts
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Cause Effect Diagrams
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Scatter Plots
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Control Charts
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Standardized work
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Visual control
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Visual Dashboards
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Training Diagram
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Audit Plan
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SOP Standardized Procedures
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Poka Yoke
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Visual control
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Process Documentation
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Key Performance Indicators (KPI’s)
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5S: Implementation and Supervision
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Kaizen (Events)
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Other Systems: Kanban Projects
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Introduction to ISO 9000/9001
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Definition of Processes
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Opportunities identification
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Cost of Poor Quality (COPQ)
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SIPOC
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Gemba Walks
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The Hidden Operation
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Project Definition
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Business case
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Good and Bad Projects
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Voice of the Customer and its Capture
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Idea Management
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Brainstorming
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The 5 Whys
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Classification of Ideas
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The 6M
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The 6Ps of Administration
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Multivote
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Customer Satisfaction: Customer Satisfaction
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Customer Satisfaction: Net Promotion Score (NPS)
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Customer Satisfaction: Customer Effort Score (CES)
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Customer Satisfaction: First Contact Resolution (FCR)
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Delivery Time - Lead Time
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Return Rate (RR)
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On Time Deliveries (OTD)
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Six Thinking Hats
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Continuous flow
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Balancing Work Lines
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RACI
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Training and Lessons Learned
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Integration of Improvements
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Theory of Constraints (TOC)
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GMP: Good Manufacturing Practices
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BPM: Business Process Management
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Hoshin Kanri
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Balanced Scorecard
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Benchmarking
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Cost of Poor Quality: Paradigm and Management
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QFD: House of Quality
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Value Stream Map (VSM)
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Current VSM (CSVSM)
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Future VSM (FSVSM)
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Takt Time (Demand Rate)
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Process Cycle Efficiency (PCE)
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Lean Accounting
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Takt Time
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Other Metrics
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Cellular Manufacturing
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Autonomation (Jidoka)
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Leveling (Heijunka)
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Pull Systems - Kanban
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Lean Implementation
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Introduction to TPM
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Equipment Losses
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OEE - Overall Equipment Efficiency
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Introduction to TPM Pillars - Casa TPM
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Introduction to Six Sigma
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Six Sigma History
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Who uses Lean Six Sigma
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Six Sigma Philosophy
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Controlled Quality
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Six Sigma Examples and Success Stories
Chapter 1: Lean Fundamentals
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Topic 1: Presentation & introduction
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Topic 2: Origins of TPM
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Topic 3: Advantages of TPM
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Topic 4 - TPM General Objectives
Chapter 2: Lean Fundamentals
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Topic 5 - Introduction to lean manufacturing
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Topic 6 - lean manufacturing fundamentals
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Topic 7 - the 7 wastes in lean
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Topic 8 - the 6 wastes of administration
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Topic 9 - the 5s in lean manufacturing
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Topic 10 - other lean principles
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Topic 11 - idea management
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Topic 12 - SMED - Reduction of Configuration Time
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Topic 13 - Autonomation - JIDOKA
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Topic 14 - Failure Risk Analysis
Chapter 3: Types of Maintenance
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Topic 15 - #1 Proactive - Preventive Maintenance
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Topic 16 - #2 Proactive Maintenance - Predictive
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Topic 17 - #3 Proactive Maintenance - Conditions Based (CBM)
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Topic 18 - #4 Proactive Maintenance - Scheduled
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Topic 19 - #5 Proactive Maintenance - Planned
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Topic 20 - #6 Proactive Maintenance - Routine
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Topic 21 - #7 Reactive Maintenance - Emergency
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Topic 22 - #8 Reactive - Corrective Maintenance
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Topic 23 - Other Maintenance
Chapter 4: Equipment Losses
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Topic 24 - The 3 Objectives of T.P.M.
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Topic 25 - The 6 Team Losses
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Chapter 5: Metrics in TPM
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Topic 26 - Downtime
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Topic 27 - Maintenance Portfolio (Backlog)
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Topic 28 - Mean Time Between Failures (MTBF)
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Topic 29 - Reliability
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Topic 30 - Failure Detection Time (MDT)
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Topic 31 - Mean Time to Repair (MTTR or MTR)
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Topic 32 - Mean Time to Failure (MTTF)
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Topic 33 - Planned Maintenance Percentage (PMP)
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Topic 34 - OEE - Global Equipment Effectiveness
Chapter 6: TPM Pillars
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Topic 35 - the 5s in lean manufacturing
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Topic 36 - Autonomous Maintenance
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Topic 37 - Planned Maintenance
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Topic 38 - Quality Integration
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Topic 39 - Focused Improvements
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Topic 40 - Early Administration
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Topic 41 - Education and Training
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Topic 42 - Health, Safety and Environment
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Topic 43 - TPM in the Office
Chapter 7: T.P.M Implementation
Equivalent Study Hours(1)
(1) Total hours estimated as learning volume based on the defined learning outcomes and their associated workload
(2) US Credits & ECTS (European Credit Transfer and Accumulation System) as reference values only